Reception can't pick up while doing intake
A patient is signing forms, the phone rings, the prospective patient hangs up and calls the next clinic.
Answer "how much does an implant cost" twenty times a day without picking up the phone. Capture appointment requests after hours.
Private dental and aesthetic clinics have one bottleneck: the front desk. Here's what every clinic owner sees daily.
A patient is signing forms, the phone rings, the prospective patient hangs up and calls the next clinic.
Your team explains the same procedures, the same prices, the same recovery times — every single day, by phone and email.
Most patients research after work. Your office is closed. They book at the clinic that has after-hours info on its website.
Without seeing the patient, your team has to write hedged emails that don't convert. Patients want clarity, not "depends on your case."
Implant costs, whitening packages, Invisalign timelines, recovery, before-and-after care. From your real price list and protocols.
A patient can describe their need, pick a preferred time window, and submit. Your team confirms in the morning instead of fielding 30 voicemails.
Insurance, age, prior treatment, what they're looking for. By the time you call back, you know who you're talking to.
The dental clinic template comes pre-configured to answer info questions only and route diagnostic questions to a real consultation. You can tighten or relax the rules in the chatbot's instructions.
Procedure-aware. Compliance-aware. Reception-saving.
Upload your treatment menu and price ranges. The chatbot explains procedures, recovery, and ranges accurately, in the patient's language.
Patients describe their need and preferred time slot. The request lands in your inbox, ready for your reception to confirm.
The chatbot guides new patients through a friendly chat about insurance, prior treatment, and what concerns them. The full chat lands in your reception inbox before the consultation.
Configure the chatbot to never diagnose or recommend treatment plans. It answers info questions and routes diagnostic ones to a real consultation.
For dental and aesthetic tourism markets, replies in the patient's language automatically. Captures leads from neighboring countries 24/7.
A patient who chatted about a procedure can ask the chatbot to email them the conversation, including your contact info — useful for sharing with a partner.
Paste your treatment list, configure your tone, copy one line into your site. Live before tomorrow's first patient.
Your logo, your colors, your clinic photo. White-label option removes our footer entirely.
Not a generic dental chatbot — yours, with your services, your pricing ranges, your scheduling rules.
Critical for clinics in Italy, Hungary, Spain, Portugal, and other dental tourism destinations.
No, and that's deliberate. The chatbot is configured to answer information questions ("how long does an implant take to heal?", "what's the price range for whitening?") but to never diagnose, recommend treatment plans, or replace a clinical consultation. When a patient asks something diagnostic, the chatbot says "this needs an in-person evaluation" and captures a consultation request. This helps you keep clear of giving medical advice through the chatbot — your in-person clinic remains the place for clinical decisions.
Not directly into your scheduling software. The patient opens the chatbot menu and taps "Talk to a human" — they leave contact details and describe the reason for visit and preferred time in the message. The request lands in your reception's inbox by email. Your team confirms in your existing calendar (every clinic uses different software — we don't force a specific one). The patient gets a confirmation from your reception, just faster than before.
As accurate as the information you give it. Upload your treatment menu, price ranges, and standard protocols. The chatbot answers from your documents. For ranges (e.g. "implants from €X to €Y depending on the case"), it's clear that final pricing requires consultation. We recommend reading through your conversations once a month — the dashboard's top-questions view shows what patients asked most often, and you can update the knowledge base with anything the chatbot didn't have.
It says so and offers to capture a callback. You configure exactly what happens: collect email, collect phone, schedule a call window. The handoff goes to your reception or a designated team member with the full conversation context, so they're not starting from zero. We strongly recommend never letting the chatbot guess on medical or pricing topics.
A single new patient for an implant or aesthetic procedure typically generates revenue many times higher than a year of Simple Chat. The math gets clearer when you consider how many patients call once, get voicemail, and never call back. See the pricing page for plan details — most clinics run comfortably on Plus.
80+ languages, auto-detected. This matters for clinics in dental tourism markets (Hungary, Croatia, Spain, Italy, Portugal) and for any clinic in a multilingual region. A German patient researching implants in Italy gets a fluent German conversation and a captured inquiry that your team can follow up.
Yes. Cancel from your dashboard, no obligations of any kind. The chatbot keeps working until the end of your billing month. You can export your data anytime from the dashboard while your account exists, so you can keep records of patient inquiries.
Try Simple Chat on your clinic website tonight. 50 free credits, no card required.