Long contact forms scare people off
Six fields, a CAPTCHA, a "we will get back to you in 24 hours." Most visitors close the tab before reaching submit.
The visitor types their first question, then the lead form appears — softer than a gating form at the door, with way better conversion. Leads land in your dashboard, ready for follow-up.
Your website gets traffic. Most of it leaves without saying hello. Here is what every lead-gen-driven business runs into weekly.
Six fields, a CAPTCHA, a "we will get back to you in 24 hours." Most visitors close the tab before reaching submit.
Industry pop-up conversion sits around 0.5–2%. The other 98–99.5% are visitors you trained to dismiss without reading.
A free 30-minute slot brings every tire-kicker, freelancer pitching their services, and visitor who is "just curious." No pre-qualification, no context.
You sent your PDF to a non-existent email or one that ends up in a Gmail folder no-one reads. The signup count looked great. The pipeline didn't.
Industry research suggests chat converts several times higher than a static form. Visitors get to ask, push back, and feel heard before they hand over their email.
The chatbot asks the questions you want asked — budget, timeline, role, project size — in the body of the conversation. By the time it asks for the email, the visitor is already half-sold.
You get the name, email, phone if you want it — plus a transcript of the entire conversation. You know what they came for, in their own words, before you reply.
A US founder visits your site at 11 p.m. their time. A European prospect lands at 6 a.m. yours. The chatbot qualifies and captures both. You wake up to ready follow-ups.
Every feature exists to move a stranger one step closer to becoming a contact you can email.
Pick the fields (name, email, phone, message). Pick when the form raises: as a gate before the chat, or after the visitor's first question. Most teams pick "after first message" for the softest experience.
Tell the chatbot what to ask — budget range, project type, urgency, company size. The chatbot weaves them into the conversation naturally. Answers land in the transcript so you read them before you reply.
International visitors do not bounce because of language. The chatbot replies in 80+ languages automatically. A French freelance designer reading your site at midnight gets the same experience as a US consultant at noon.
Visitors can ask the chatbot to email them the chat for reference. They get a clean record, you get goodwill, and your chatbot looks professional — not gimmicky.
When a qualified lead lands, the chatbot can email your team inbox immediately with name, email, phone, and the full conversation. Your sales team sees the opportunity before the visitor closes the tab.
Your logo, your brand color, your chat icon. The chatbot reads as part of your site, not a third-party widget bolted on. White-label add-on removes the "Powered by" footer entirely.
You pay only for the actual AI work, not for fake 'X chats' bundles. A typical lead-qualification conversation costs 4-10 credits. With the $50/month plan you have enough volume for hundreds of real conversations.
Paste your About, services, case studies, FAQ. Upload your sales deck or a sales-ready PDF. The chatbot answers from your actual material — not a generic LLM hallucination.
Pick a starting template, paste your content, copy one line of JavaScript into your site. You can be live before lunch — no developer, no agency.
Export your conversations and leads from the dashboard whenever you want. CSV, no friction. Your data is yours, before and after you cancel.
Two timing options, pick the one that fits your visitors. **Option 1 — Form before the conversation**: visitors fill name, email, phone before they can chat. Strictest — fewer chats, but every chat is a contact. If you also enable 'message', that text is forwarded to the chatbot as the first question. **Option 2 — Form after the first message**: visitor types their first question, sees their message appear in the chat. Instead of the chatbot's answer, the form raises. When submitted, they get the answer. Softer, higher conversions because visitor sees what they're getting before being asked. Most teams start with Option 2.
Yes — through the chatbot's instructions, written in plain English. You write something like "Before suggesting a discovery call, ask the visitor about their budget range, timeline, and team size. If budget is under $5,000, suggest a self-serve resource instead of a call." The chatbot reads that and follows it conversationally. There is no separate rule engine or if/then branching UI — the AI handles the conversation flow from your instructions. The structured form fields are name, email, phone, message; everything else lives in the chat transcript that lands in your inbox.
Today: dashboard CSV export, and an email notification per captured lead with the full conversation transcript. Most teams import the CSV into their CRM weekly, or copy-paste promising leads into HubSpot or Pipedrive as they come in. There is no native real-time CRM sync yet and no Zapier integration. Webhooks for real-time push are on the roadmap. If a tight CRM integration is a hard requirement for you today, this may not be the right tool yet — talk to us first.
Honest answer: no native integration with any of them, and no autoresponder/drip-campaign feature inside Simple Chat. The chatbot captures the lead and emails you the details; from there your existing email tool handles the follow-up. Most teams export the dashboard CSV weekly and import it into their nurture tool. If you need real-time push to your CRM, the workaround today is to forward the lead notification email to a parsing service. We hear this enough that webhooks are on the roadmap.
It does not have to. With "after first message" timing — which we recommend for most lead-gen sites — the visitor experiences value first: they ask their question, the chatbot starts answering, and only then does the form raise to ask "before I finish, what is your email so I can send you the full breakdown?" The visitor has already gotten a taste of the answer; trading their email for the rest is a fair exchange they understand. Compare that with a popup that demands an email before they read a word of your site.
Quick math. Typical B2B cost-per-lead from Google or LinkedIn ads sits in the $50–200 range depending on industry. If your site already gets 1,000 visitors a month (modest organic traffic), and the chatbot converts even 5% into qualified leads (50 leads), you are at roughly $1 per lead on a $50/month plan. Even at half that conversion rate, you are still 25–100x cheaper than paid acquisition. The leads are also pre-qualified by the chatbot, so your sales time per lead drops too. Every business is different — the free trial is the honest way to find out what your numbers look like.
Yes. Cancel from the dashboard, no obligations of any kind. The chatbot keeps working until the end of your billing month, and you can export your conversations and leads from the dashboard anytime your account exists. Your data stays yours.
Add Simple Chat to your site this afternoon. 50 free credits, no card required, live in minutes.