Missed calls during appointments
Saturday afternoon, you're three clients deep, your phone rings six times. Each one might have been an appointment.
5-minute setup
For hair and beauty salons, spas, and wellness centers
An AI chatbot for hair and beauty salons that handles website visitors while you're with a client
You're cutting hair, doing nails or in the middle of a personalized consultation. The phone is ringing — meanwhile, the chatbot is on your website, capturing appointment requests and answering service questions 24/7.
50 free credits, no card
Live in minutes
Cancel anytime
A familiar Saturday?
Owner-operated hair and beauty salons have one big problem: you can't take a phone call mid-cut. Here's what every salon owner sees weekly.
"How much for highlights?" asked daily
Your team explains the same services and prices every day, on Instagram DMs, Facebook, WhatsApp, phone, walk-ins.
Evening bookings go to competitors
A client wants to book at 9 p.m. Your salon is closed. The next salon they message has a chat — they book there.
Instagram DMs pile up
You promise to reply later. Later turns into next week. By then, the client has gone elsewhere.
How Simple Chat helps
What an AI chatbot for hair and beauty salons actually does for you
Captures appointment requests 24/7
The client taps the chatbot menu and chooses "Talk to a human" — leaves name and phone, and describes the service and preferred time in the message. Your phone gets a clean request to confirm, not a vague voicemail.
Answers service and pricing questions
"How much for balayage?" "Do you do gel nails?" "How long does a deep tissue massage take?" From your real menu, in your voice.
Recommends services for new clients
A first-timer doesn't know what to book. The chatbot asks a couple of questions and suggests the right service.
Always on, even when you're not
Closed Mondays? Vacation? Lunch break? The chatbot keeps capturing requests so your week doesn't start empty.
Salon features
Built for independent hair and beauty businesses
Service-aware. Time-saving. Brand-friendly.
Appointment request capture
Client picks a service, suggests a time window, leaves their phone number. You confirm by SMS or your booking app when you're free.
Service menu and pricing answers
Upload your full service list. The chatbot answers questions about cuts, color, treatments, massages, durations, and price ranges accurately.
New-client recommendations
First-time visitors get a friendly conversation that helps them pick the right service, increasing the chance they book and show up.
WhatsApp-style chat experience
Designed for mobile. Most beauty clients message from their phone. The widget works smoothly on small screens, with familiar chat patterns.
Cancellation policy reminders
Configure the chatbot to gently restate your cancellation policy when collecting requests, so clients know what they're committing to.
Multilingual for tourist-heavy areas
Salons in tourist towns deal with English, German, French, and other languages weekly. The chatbot handles them all automatically.
Why us
Why hair and beauty salons pick Simple Chat
30-minute setup, no developer
Paste your service menu and prices, customize colors, copy one line into your site. Live before your next client.
Affordable for small business
Most salons run on the $20/month Starter plan. That's less than the cost of one new client a month. See the pricing page for details.
Trained on your actual menu
Not a generic salon chatbot — yours, with your services, your prices, your style.
Free trial, no card
50 credits to test on your real website. See how it handles your most common questions.
FAQ
Common questions from hair and beauty salon owners
Can the chatbot actually book the appointment in my calendar?
Not directly. The chatbot collects the client's preferred service, time window, and phone number, then sends you the request. You confirm in your existing booking app or paper calendar — every salon uses something different (Treatwell, Fresha, Booksy, paper diary), so we don't force one. The handoff is fast: a clean request you can confirm by SMS in seconds, not a voicemail to decode at the end of the day.
Will it answer questions about pricing?
Yes, from your real service menu. Upload your full price list as a PDF or paste it in. The chatbot answers questions like "how much for full highlights?" or "what's the price difference between gel and acrylic?" with your actual prices. For complex pricing (e.g. balayage that depends on hair length), you can configure the chatbot to give a range and offer a free consultation.
Can it handle Instagram or WhatsApp?
Right now, the chatbot lives on your website. We're not integrated with Instagram DMs or WhatsApp directly — for now, your website is the canvas. Most salons find that linking to their website chat from their Instagram bio captures the same inquiries without juggling three apps.
What if a client asks something the chatbot doesn't know?
You configure the fallback. Most salons tell the chatbot to say "let me get our owner to confirm — what's your number?" and capture the question. You get an SMS-ready notification with the question and the number, and you reply when you're between clients. No more lost inquiries.
Is it really worth $20 a month?
The math we hear from salon owners considering this: if the chatbot captures one new client request a month that would have otherwise gone to a competitor, it's already paid for itself many times over. The biggest win is usually evenings and weekends, when clients research and you're not at the salon. See the pricing page for full plan details.
What languages does it speak?
Over 100, auto-detected. If your salon is in a tourist area or near a tourist hotel, this is a real advantage — German, French, and English visitors get fluent answers, and you capture clients you couldn't have reached before.
Can I cancel anytime?
Yes. Cancel from your dashboard, no obligations of any kind. The chatbot keeps working until the end of your billing month. You can export your data anytime from the dashboard while your account exists, in case you want a record of past requests.
Stop missing clients while you're with clients
Add Simple Chat to your hair or beauty salon site tonight. 50 free credits, no card required.